FRAUDULENT TEXT  AND CALL SCAM ALERT:
The Indiana Toll Road does NOT send out text messages or call customers requesting unpaid toll payment.
If you receive a text message, click here to report it.

Updates & Travel Advisories

Stay up-to-date with current travel and road work advisories happening along the 157 miles. Updated weekly.

Follow us for real-time incident reports. #ITRALERT

Join the Indiana Toll Road this October for Cybersecurity Awareness Month!

The Indiana Toll Road is partnering with local businesses for our campaign, “Think Before You Click”.

Choose from 3 convenient locations to stop in to learn essential tips to spot and report digital scams. Protect your personal information and avoid becoming a victim of online fraud. Don’t miss out on this valuable opportunity!

Locations:

  • October 16th 12:00-1:00 pm CT | Blackrock Realty / Coulter Insurance Agency | 724 Lincolnway La Porte, IN 46350
  • October 17th 5:30 PM EST | IUSB University Center Fireside
    1700 E Mishawaka Ave, South Bend, IN 46615
  • October 30th 12:00 PM EST |YMCA of Steuben County
    500 E Harcourt Rd. Angola, IN 46703

Read more about our “Think Before You Click” campaign here.

N 425 E & Teeter Rd. Bridge Rehabilitation Project

The temporary closure of the N 425 E and Teeter Road bridge in Rolling Prairie, IN is set to begin September 23, 2024, for essential rehabilitation and maintenance work. The closure is expected to last until mid-November 2024, weather permitting. During this period, both the bridge and under passing road, Indiana Toll Road mile marker 56.3, will be impacted as follows:
• Full closure: The N 425 E and Teeter Road bridge will be completely closed for the duration of the project.
• Lane closures: There will be intermittent lane closures between Indiana Toll Road mile marker 56.3 and the Rolling Prairie Travel Plazas; starting with east and westbound driving closures.
Detour Route
• Northbound traffic: Take E700N to N500E to E800N.
• Southbound traffic: Reverse the above route.
Please plan your travels accordingly and thank you for your patience during this project.
*Dates subject to change due to materials, equipment, or weather delays.

Mile Marker 10-20 Preservation Project – Anticipated Construction Schedule

ELKHART, IN, August 7,2024 — ITR Concession Co. LLC (ITRCC), the concessionaire and operator of the Indiana Toll Road, is announcing that construction work from mile marker 10 (Exit 10 Gary/Chicago International Airport) to mile marker 20 (just west of the Indiana Toll Road Lake Station Toll Plaza) will commence September 9, 2024, weather permitting.

The work will consist of eastbound (EB) and westbound (WB) mainline milling and paving operations. The work will include intermittent and short-term lane and shoulder closures during the milling and paving operations. To expedite the overall project schedule, the majority of the construction will occur Monday through Saturday during daytime operations. This comprehensive project will also include the resurfacing of the Gary West Exit 14A interchange, which will necessitate its temporary closure.

Additionally, there will be work on the Gary East Exit 17 and Lake Station Exit 21 toll plazas anticipated to begin in August, requiring intermittent toll lane closures, plazas will remain operational during this time. In observance of the Labor Day holiday, all construction activities will be temporarily halted.

Anticipated Project Timeframe September – November Phasing

  • There will be one travel lane of traffic during each respective phase.
    • WB MM10-15.6 (9/9/24 – 9/25/24)
    • EB MM10-15.6 (9/25/24 – 11/02/24)
    • EB/WB MM16.5-20 (10/18/24 – 11/21/24)
  • Gray West Exit 14A closure
    • WB (9/9-9/25)
    • EB  (9/25-10/16)

*Dates subject to change due to materials, equipment, or weather delays.

This page will be updated with traffic impacts and project updates, accordingly.

 

Broadway (IN 53) Ramp Closures

Exit 14B | Broadway (IN 53) Ramp Closures

Starting 5/28 at 12 A.M. CT, the Indiana Department of Transportation (INDOT) will be administering road work at Exit 14B, Broadway (IN 53): Eastbound Entrance and Exit Ramps 14B between Broadway and Broadway in Gary, IN – Closed

Detour:
Use Exit 17 – Take US 12/20 Westbound

Westbound Entrance and Exit Ramps 14B between Broadway and Broadway in Gary, IN – Closed

Detour:
Use Exit 17 – Take US 12/20 Westbound

TOLL ROAD WARNS CUSTOMERS OF TEXT MESSAGE SMISHING SCAM

TOLL ROAD WARNS CUSTOMERS OF TEXT MESSAGE SMISHING SCAM

Indiana Toll Road Reaffirms Commitment to Customer Data Privacy

In light of recent phishing/ smishing scams targeting customers of various toll road agencies, the ITR Concession Company LLC (ITRCC) reminds customers that it does not send text messages requesting sensitive information such as passwords, payment information, or account numbers.

Scammers have been using fraudulent text messages to deceive individuals into providing payment for unpaid tolls. These messages may appear to be from toll road agencies with links to pay a toll. If you receive a text message that seems suspicious or asks for sensitive information, do not click on the link, or respond to the message.

Indiana E-ZPass account holders can contact ITRCC Customer Service at (574) 675-4010 to verify the authenticity of any message. Representatives are available via phone Monday – Friday 9:00 a.m. to 5:00 p.m., and 9:00 a.m. to 2:00 p.m. for walk-in for assistance. Customers should always go to www.indianatollroad.org to manage their accounts or pay tolls.

Security and privacy are top priorities for the safety of customers at ITRCC, as the Company remains committed to ensuring that your personal information remains protected.

 

If you receive one of these texts, the following is suggested:

  1. File a complaint with the IC3, www.ic3.gov, be sure to include:
    • The phone number from where the text originated.
    • The website listed within the text
  2. Check your account using the toll service’s legitimate website.
  3. Contact the toll service’s customer service phone number.
  4. Delete any smishing texts received.
  5. If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.

Better Tech for Better Tolling

The ITRCC has begun to refresh the in-lane toll experience, which will carry out road work into 2023. This is a complete modernization of all in-lane equipment including new Automatic Toll Payment Machines (ATPMs), new transponder readers, new cameras, and a complete rework of back-office system designed to deliver quality-of-life improvements to toll collectors, customer service agents, and customers alike.

See all ITRCC projects

Password recovery

Enter your email address to which a password reset link will be sent.
If you have forgot your username, email procurement@indianatollroad.org for assistance. Please do not attempt to create a new account, as that will delay your access.