FRAUDULENT TEXT  AND CALL SCAM ALERT:
The Indiana Toll Road does NOT send out text messages or call customers requesting unpaid toll payment.
If you receive a text message, click here to report it.

Updates & Travel Advisories

Stay up-to-date with current travel and road work advisories happening along the 157 miles. Updated weekly.

Follow us for real-time incident reports. #ITRALERT

Broadway (IN 53) Ramp Closures

Exit 14B | Broadway (IN 53) Ramp Closures

Starting 5/28 at 12 A.M. CT, the Indiana Department of Transportation (INDOT) will be administering road work at Exit 14B, Broadway (IN 53): Eastbound Entrance and Exit Ramps 14B between Broadway and Broadway in Gary, IN – Closed

Detour:
Use Exit 17 – Take US 12/20 Westbound

Westbound Entrance and Exit Ramps 14B between Broadway and Broadway in Gary, IN – Closed

Detour:
Use Exit 17 – Take US 12/20 Westbound

2024 Spring Pavement Rehabilitation Construction Project

The Indiana Toll Road begins its 2024 Spring Pavement Rehabilitation Mill and Fill Project on May 8th, 2024, at locations on the western (mile marker 10 – 20) and eastern (mile marker 123 – 157) segments of the ITR. These projects will deliver improved pavement conditions within the regions that were most impacted by the severe winter freeze/thaw cycle in early 2024.

The project is scheduled to commence in early May and is expected be largely completed prior to the Memorial Day holiday. Where possible, construction will be performed during non-peak travel times (8pm to 8am ET) to limit customer inconvenience and delays. Motorists are encouraged to exercise caution and obey construction signage and posted speed limit reduction.

Stay alert and use caution in work zone.

TOLL ROAD WARNS CUSTOMERS OF TEXT MESSAGE SMISHING SCAM

TOLL ROAD WARNS CUSTOMERS OF TEXT MESSAGE SMISHING SCAM

Indiana Toll Road Reaffirms Commitment to Customer Data Privacy

In light of recent phishing/ smishing scams targeting customers of various toll road agencies, the ITR Concession Company LLC (ITRCC) reminds customers that it does not send text messages requesting sensitive information such as passwords, payment information, or account numbers.

Scammers have been using fraudulent text messages to deceive individuals into providing payment for unpaid tolls. These messages may appear to be from toll road agencies with links to pay a toll. If you receive a text message that seems suspicious or asks for sensitive information, do not click on the link, or respond to the message.

Indiana E-ZPass account holders can contact ITRCC Customer Service at (574) 675-4010 to verify the authenticity of any message. Representatives are available via phone Monday – Friday 9:00 a.m. to 5:00 p.m., and 9:00 a.m. to 2:00 p.m. for walk-in for assistance. Customers should always go to www.indianatollroad.org to manage their accounts or pay tolls.

Security and privacy are top priorities for the safety of customers at ITRCC, as the Company remains committed to ensuring that your personal information remains protected.

 

If you receive one of these texts, the following is suggested:

  1. File a complaint with the IC3, www.ic3.gov, be sure to include:
    • The phone number from where the text originated.
    • The website listed within the text
  2. Check your account using the toll service’s legitimate website.
  3. Contact the toll service’s customer service phone number.
  4. Delete any smishing texts received.
  5. If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.

Better Tech for Better Tolling

The ITRCC has begun to refresh the in-lane toll experience, which will carry out road work into 2023. This is a complete modernization of all in-lane equipment including new Automatic Toll Payment Machines (ATPMs), new transponder readers, new cameras, and a complete rework of back-office system designed to deliver quality-of-life improvements to toll collectors, customer service agents, and customers alike.

See all ITRCC projects

Password recovery

Enter your email address to which a password reset link will be sent.
If you have forgot your username, email procurement@indianatollroad.org for assistance. Please do not attempt to create a new account, as that will delay your access.