ITR Concession Company LLC has finished its Travel Plaza Master Plan as of July 18 2018, which redefined the existing footprint and amenities offered to Indiana Toll Road travelers. This $70 million restoration plan included the demolition and rehabilitation of eight travel plaza buildings. The newly designed structures feature modern travel facilities with state-of-the-art technology and new restaurant options.
Sunoco is the sole operator of the Portage and Elkhart locations, which have been rebuilt into fuel and convenience stores. It also operates the new fuel stations at the Rolling Prairie and Howe locations, which have been rebuilt into full-service plazas with HMSHost operating and managing the restaurant facilities.
ITRCC E-ZPass Customer Service Center: (574) 675-4010
Location: MP 10, near Cline Ave/Gary-Chicago Airport Exit (Structure 10(06)ML)
Scope: Bridge Rehabilitation
Deficiencies found: Noted cracking in the deck surface, deterioration of the beam ends at the end bents and failed joint at the abutments.
Improvements made: Deck overlay, joint replacement, drainage improvements and concrete repairs to: deck, barrier walls, superstructure, and substructure.
Effective March 16th, our walk-in customer center will be closed until further notice due to the coronavirus outbreak. Our call center is also experiencing longer than normal call wait times due to higher volumes and staff shortages. Please feel free to reach us at firstname.lastname@example.org, or view information regarding your E-ZPass replenishment at: secure.indianatollroad.org.