Americans With Disabilities Act
For patrons afflicted by an upper limb disability that would impact their ability to retrieve a ticket or pay cash at a toll booth, please call the Indiana Toll Road E-ZPass Customer Service Center at (574) 675-4010 to inquire about an E-ZPass account in which the initial $10 deposit and fees shall be waived. Although fees are waived, the customer will still be required to pay tolls.
The patron only qualifies for this option if he or she operates a vehicle specially equipped for use by the disabled, and has a severe and permanent upper limb mobility or dexterity impairment that substantially impairs the person’s ability to reach outside the vehicle.
Please note: Documentation from a licensed physician is required to verify the disability. We will not accept a Physician Assistant’s signature. If caller is a veteran, he or she may provide a statement from the Veterans Administration instead, as long as it indicates a permanent and severe upper limb mobility or dexterity impairment that substantially impairs the ability to reach outside of a vehicle window.
For more information, please see: