Americans with Disabilities Act

Americans with Disabilities Act 2017-08-22T14:34:12+00:00

For patrons afflicted by an upper limb disability that would impact their ability to retrieve a ticket or pay cash at a toll booth, please call the Indiana Toll Road E-ZPass Customer Service Center at (574) 675-4010 to inquire about an E-ZPass account in which the initial $10 deposit and fees shall be waived. Although fees are waived, the customer will still be required to pay tolls.

NOTE: Documentation from a licensed physician is required to verify the disability. We will not accept a Physician Assistant’s signature. If caller is a veteran, he or she may provide a statement from the Veterans Administration instead, as long as it indicates a permanent and severe upper limb mobility or dexterity impairment that substantially impairs the ability to reach outside of a vehicle window.

The patron only qualifies for this option if he or she operates a vehicle specially equipped for use by the disabled, and has a severe and permanent upper limb mobility or dexterity impairment that substantially impairs the person’s ability to reach outside the vehicle.

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